https://www.graystoneassociates.com/solution daily 0.75 2023-07-11 https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1587227380071-AEAR637JI076DUT1FPYJ/Graystone-Continuum%2540.jpg The Graystone Solution https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1587561738722-9PYKDT20676LSSU46YFL/scrolloneoffour.png The Graystone Solution https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1587227030499-3BAY5K87WMWZYGYXHXA1/Advice+and+Management+Graystone+Continuum%40.png The Graystone Solution https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1587561946394-MHV07Z9XUO9MEE7K7PAL/scroll-two-offour.png The Graystone Solution https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1587227111990-QD4BQ2K5JUNXRRUWAFJX/Data+Analytics+Graystone+Continuum%40.png The Graystone Solution https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1587562147559-XSL4COMM052IX9PMO73C/scroll-three-offour.png The Graystone Solution https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1587227209213-NZ2BMKA92BG29XTW1P16/Learning+Performance+Graystone+Continuum.png The Graystone Solution https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1587562238727-KFU9F5A9HG3BP4DHW0IN/scroll-four-offour.png The Graystone Solution https://www.graystoneassociates.com/graystonehome daily 1.0 2026-04-03 https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1587565373238-9DPO7DLL3KDV1KE40WWX/white-scroll-two-ofthree.png Home https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1586373396420-IYFFDB80G7NLX6CHSL6U/lightbulb.png Home https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1587565467325-A0F1VSKTLDEPEATUI7DK/green-three-ofthree.png Home https://www.graystoneassociates.com/contact-us daily 0.75 2026-04-03 https://www.graystoneassociates.com/scott-newton daily 0.75 2024-02-20 https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/f6983d8d-a882-4fdf-83be-35c17368d879/Scott.jpg Scott Newton scott@graystoneassociates.com https://www.graystoneassociates.com/darrell-simpson daily 0.75 2024-02-20 https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/264b94c8-c7d3-40b0-b052-2ebedafc3b0e/Darrell.jpg Darrell Simpson darrell@graystoneassociates.com https://www.graystoneassociates.com/lisa-streiff daily 0.75 2024-02-20 https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/3e2b92cc-c8c6-48e4-90c9-c14124028fd6/Lisa-6.jpg Lisa Streiff lisa@graystoneassociates.com https://www.graystoneassociates.com/scotty-payne daily 0.75 2024-02-20 https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/b78e7e7b-96fd-41e7-84e8-654bc2e1fc95/Scotty.jpg Scotty Payne scottp@graystoneassociates.com https://www.graystoneassociates.com/kyle-west daily 0.75 2024-02-20 https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/0dc8b7af-c36a-4575-ae97-f8881092edc6/Kyle.jpg Kyle West kyle@graystoneassociates.com https://www.graystoneassociates.com/houstonofficeteam daily 0.75 2024-02-20 https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/24093284-2bae-4eed-8f7f-e174cdd0e7cd/rick.png Houston Office Team - Rick Flores, Controller rick@graystoneassociates.com With Graystone since: 2017 Role at Graystone: Rick manages the daily accounting operations from our home office in Houston. His responsibilities include overseeing client billing, credit card processing, budget forecasting, and maintaining/updating our customer accounts. Rick works hand-in-hand with our Account Managers, Trainers and field personnel to deliver excellent customer service to our clients in the areas of accounting and finance. What Clients Say: Clients who have worked with Rick describe him as helpful and detail minded. They say that he is meticulous in his information and answers in providing accounting services. Passion for the Work: With over nine years of experience, Rick's main focus is solid and precise accounting. His driving principal in the accounting sector is “Accuracy beats speed every time.” Rick holds these high levels of accuracy and attention to detail as the most significant influences in his contributions to Graystone team and Graystone clients. Prior to Graystone: Previously, Rick worked for companies in the agriculture, manufacturing, and retail sectors giving him a diverse level of experience in the accounting field. His role in each of these areas was managerial accounting and associated areas. Rick played a vital role in each of these companies’ success and growth. https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/f954a98f-75b3-4883-bfca-2b05e29230b4/emily.png Houston Office Team - Emily Groeneman, Client Family Survey Specialist Tobias Keene, D.D.S. Hailing from Richmond, Virginia, Dr. Tobias Keene brings a bit of unabashed Southern hospitality to all his patients. He moved to Washington, D.C. over thirty years ago as a freshman at Ivy College. Right after graduation, he attended World University’s School of Dentistry. Before opening Keene Dental in 1994, he worked for free clinics and some of the finest practices in the District. He is part of the 123 Dental Association and stays up-to-date on the latest dental discoveries. When not striving to keep his patients happy and healthy, he’s enjoys hiking with his family in Rock Creek Park. https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/4afbd7e6-235a-4ffa-be8f-32a2ada1bf64/StephanieOT.png Houston Office Team - Stephanie Alvey, Training Materials Specialist Stephanie Alvey With Graystone since: 2021 Role at Graystone: Stephanie is responsible for quality control for every incoming survey. If ever a family reports a complaint or poor experience, she immediately contacts the funeral home so the situation may be remedied. She also provides clients with bi-weekly survey results for all our clients which include Funeral Home, Pre-Arrangements, Pet Cremation, Cremation Society, Monument Production, Cemetery Operations and Special Events. She is also responsible for utilizing our production printer to produce the envelopes that go out to our clients. Stephanie is familiar with every other position in the office and can easily fill in anywhere she is needed. What Clients Say: Stephanie is organized, dependable and outgoing. She is always there to help with anything that she can and will go above and beyond. Pasion for the Work: Stephanie is a team player and willing to help others when needed. She takes pride in her work and is eager to learn new skills. Stephanie’s co-workers would say she has become our “Jack-of-all-trades.” Prior to Graystone: Stephanie worked in the medical field for 10 years as a Medical Assistant. In the fast pace of the medical field, she learned how to adapt to each change and new skill learned. She has a passion for helping others. https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/fc20f1b1-083e-46e1-9243-a8020e3b8fbd/taylor.png Houston Office Team - Taylor Groeneman, Survey Entry Specialist With Graystone since: Since 2018 Role at Graystone: Taylor is a Data Entry Specialist for Graystone Associates. He reviews and enters all the returned customer service surveys into our system. A detailed and intricate process, this entry involves both the recording of ratings in the surveys as well as the meticulous entry of customer comments and reviews. In addition, Taylor provides support to Graystone’s Account Managers and Trainers as well as contributing to special projects. What Clients Say: Taylor provides a level of speed and attention to detail that enables him to process the customer service surveys in a very timely and accurate manner. It is this level of skill along with a heavy dose of pride from Taylor that supports our clients in a very direct way. Passion for the Work: For Taylor, the most rewarding aspect of his work is reading the comments and experiences described in the customer service surveys. Many of these comments are filled with descriptions of compassion and empathy provided by our clients to the families that they serve. This makes Taylor proud of the high level of service provided by our clients. Prior to Graystone: Having completed his degree for Interactive Multimedia and Design, Taylor has provided support for various projects including YouTube content creators and Graystone’s own materials prior to joining full time in 2018. https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/9d3f3b30-c408-4acf-a682-555f8e7656d9/staci.png Houston Office Team - Staci Paez, QC Specialist With Graystone since: 2022 Role at Graystone: Staci is responsible for quality control for every incoming customer service survey. If a family ever reports a complaint or poor experience, she immediately contacts the client funeral home so the situation can be resolved. She also provides clients with bi-weekly survey results for all our client groups which include Funeral Homes, Pre-Arrangements, Pet Cremations, Cremation Societies, Monument Production, Cemetery Operations and Special Events. What Clients Say: Staci takes pride in her work and her high level of attention to detail. She is very dependable. Passion for the Work: Staci takes great satisfaction in accomplishing her responsibilities with attention to detail. She is also willing to learn new tasks and eager to help when needed. Prior to Graystone: Staci has worked in retail management for four years as a Merchandise Service Coordinator, where her attention to detail was top priority. https://www.graystoneassociates.com/thebestchoosegraystone daily 0.75 2022-09-06 https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/c05806c9-4f71-489f-a7e4-278d758928cc/rjfh.jpg https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/34016704-b749-49d9-a895-13b8cbe85095/Lindsey+and+Christy.JPG https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1585164680208-8C8JNIL7SB3VC268ALU2/porter.gif https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1ead5b39-c58b-4d9e-8092-c5b1dab0b5d3/loringdear.jpeg https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/7997bcb5-f722-47f2-99e4-e3781a3d4439/frenchlogo.png https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/4fe7c48d-a789-49f9-89ad-8b532720ef05/Antram+Tom+2018.jpg https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1a8f8e0f-97d5-4ce5-a41d-5a22fa7fcb46/saullogo.jpeg https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/be02c3af-6736-4e7e-873b-5bd949c26758/saul.jpeg https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/32a6062f-e681-4518-b676-c7d765846c07/thompson.jpeg https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/40eb0cbf-1e0f-4e95-8ab8-918d91e272db/6193.jpg https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/ac9fb6bc-c003-41df-83b5-6361a431aee3/gilmanvalade.jpeg https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/13bf7a53-79f9-48e3-a32c-7f259569c4f7/fournier.jpeg https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/b43d46cd-678c-49cf-aadb-2db90c893607/whiteemerson.jpg https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/4ae3e4f6-7144-40c0-a510-5fd182c76f2f/philipwhite.jpeg https://www.graystoneassociates.com/davidspeaks daily 0.75 2024-02-20 https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/cef10e4d-ff02-4fa2-ab7f-b842c33e203f/David.jpg David Speaks david@graystoneassociates.com https://www.graystoneassociates.com/mikesmits daily 0.75 2024-02-20 https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/6d9bf23d-3d44-43ef-92f4-f2dc9daf5f84/Mike.jpg Mike Smits mike@graystoneassociates.com https://www.graystoneassociates.com/about-us daily 0.75 2024-08-27 https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1587562924561-9VE88MCXMH81TF29YJFH/white-one-ofthree.png About Us https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1587562971776-F7UR5N9E8XQM8J8KE2EX/green-two-ofthree.png About Us https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/f6983d8d-a882-4fdf-83be-35c17368d879/Scott.jpg About Us Scott Newton, President https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/264b94c8-c7d3-40b0-b052-2ebedafc3b0e/Darrell.jpg About Us Darrell Simpson, Principal & Trainer/Coach https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/53125c5e-6cf3-4249-9771-65d6b7456652/Kyle.jpg About Us Kyle West, Principal & Trainer/Coach https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/26397f29-6e41-46bf-aedb-0ff3ffd35f15/mwellensiek.jpg About Us - Make it stand out Michael Wellensiek, Senior Account Manager & Trainer/Coach https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/b78e7e7b-96fd-41e7-84e8-654bc2e1fc95/Scotty.jpg About Us Scotty Payne, Principal & Trainer/Coach https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/3e2b92cc-c8c6-48e4-90c9-c14124028fd6/Lisa-6.jpg About Us Lisa Streiff, Business Development Manager https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/5cc156d1-e047-4df9-af30-d8e1f2b030c4/David.jpg About Us - Make it stand out David Speaks, Senior Trainer/Coach https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/6d9bf23d-3d44-43ef-92f4-f2dc9daf5f84/Mike.jpg About Us - Make it stand out Mike Smits, Senior Trainer/Coach https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/41b5a895-4654-4777-bdc4-a53ffed868d1/cbrown.jpg About Us - Make it stand out Cory Brown, Senior Trainer/Coach https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/24093284-2bae-4eed-8f7f-e174cdd0e7cd/rick.png About Us Rick Flores, Controller https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/965438fa-7924-433a-b0d9-56b617f66bdb/taylor.png About Us - Make it stand out Taylor Groeneman, Survey Entry Specialist https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/0bdcc4b9-384b-47de-b1f7-a17726f1a711/emily.png About Us Emily Groeneman, Client Family Survey Specialist https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/9d3f3b30-c408-4acf-a682-555f8e7656d9/staci.png About Us - Make it stand out Staci Paez, QC Specialist https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/5a2b1b72-6c26-47f9-8e8a-c881dac6549b/StephanieOT.jpg About Us - Make it stand out Stephanie Alvey, Training Materials Specialist https://www.graystoneassociates.com/michaelwellensiek daily 0.75 2024-08-27 https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/1ff3b7d3-fcc9-4ff7-a1fc-d338a7359216/mike3-1.jpg Michael Wellensiek michaelw@graystoneassociates.com https://www.graystoneassociates.com/corybrown daily 0.75 2024-08-27 https://images.squarespace-cdn.com/content/v1/5e7b64ee812ff83bf840cd0a/86694a6e-c57a-49eb-95ee-dde8c37463e3/cory3-1.jpg Cory Brown cory@graystoneassociates.com