bridget@graystoneassociates.com
Bridget Anaya
Title: Senior Trainer/Coach
With Graystone Since: 2026
Years in the Profession: 29 years
Roles at Graystone: Bridget works with Graystone clients as a Senior Account Manager & Trainer, bringing nearly three decades of funeral service experience to both individual coaching and group training. She works closely with funeral professionals to strengthen operations, develop teams, improve the client experience and support sustainable growth.
What Clients Say: Bridget brings a practical, experienced perspective to her work with clients. Her ability to understand both the day-to-day realities of funeral home operations and the broader business challenges facing funeral professionals allows her to connect with teams at every level. She leads by example and brings a genuine commitment to helping others succeed.
Expertise: Bridget has nearly 30 years of experience in funeral and cemetery services. She has served as a licensed funeral director and embalmer in both Kansas and Missouri since 1997, working in both family-owned funeral home settings and high-volume combination funeral home and cemetery operations. Most recently, she served as General Manager of Johnson County Funeral Chapel and Memorial Gardens and Longview Funeral Home & Cemetery. Her experience includes funeral home operations, cemetery sales and development, growth strategies, customer service, staff development and implementation of company initiatives designed to improve service quality and customer satisfaction. She also holds a bachelor's degree in accounting, giving her an additional perspective on the financial and operational side of funeral service.
Passion for the Work: Bridget is passionate about developing funeral professionals and helping teams reach their full potential. Throughout her career, she has been committed to providing compassionate care to families while creating strong teams and delivering a high level of service. She particularly enjoys training and developing staff, leading by example and helping funeral professionals navigate the changing demands of the profession.
Prior to Graystone: Before joining Graystone, Bridget served as General Manager of two high-volume combination funeral home and cemetery locations in Kansas and Missouri. In that role, she was instrumental in implementing initiatives that improved service quality and customer satisfaction while also developing growth strategies for both cemeteries. Her career in funeral service began in 1997, when she obtained dual licenses as a funeral director and embalmer. Over the course of her career, she received multiple awards recognizing excellence in customer service and operations. Bridget also holds an associate's degree in funeral service and a bachelor's degree in accounting.