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assure you that everyone at Graystone are dependable and unrelenting in their
search of perfection and service excellence.
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"Graystone
has helped us make a quantum leap forward in the way we run our
business." |
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"Graystone
has been a great success for our business in terms of staff development,
management techniques, and financial growth. Most of all,
our client families are provided with better service and increased
value which will set us apart from our competition and perpetuate
our future. Without
a doubt, one of the best decisions we have made was to hire Graystone!!" John Kuiper, III, Matthysse-Kuiper-DeGraaf Funeral Directors Grandville, MI |
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| “For
a funeral business to grow, it must have the organization and systems
in place to profitably manage the growth. Graystone has helped
us grow our business and market share and we continue to grow.” David Bellinger, Betz, Rossi, Bellinger and Stewart Family Funeral Homes, Inc. Amsterdam, NY |
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“Graystone is far more than a consultant. They are part of our team and family. They have brought measurable standards to our company that has required a high level of accountability for all of us.” Warren Claybar, Claybar Funeral Home Beaumont, TX |
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| “Graystone
has provided the system and tools for us to better understand our
business. This has resulted in our reevaluating our arrangement
process and we now hold our staff accountable for results.” Buddy Phaneuf, Phaneuf Funeral Homes and Crematorium Manchester, NH |
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| “Graystone
has provided our counselors with the skills and techniques to enhance
the value of our mix of services. This has resulted in increased
cremation services revenue. We are now better able to manage our
mix of services to established targets.” Buddy Phaneuf, Cremation Society of New Hampshire Manchester, NH |
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| “We were doing a good job
prior to contracting for Graystone’s services. Since working
with their team, we are now doing a great job of servicing our client
families. They have given our organization the lift it needed to
take us to the final rung of excellence.” Tom Belford, John A. Gentleman Mortuaries Omaha, NE |
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| “Graystone
has fine tuned our business so we are now on the same page. Our continuity
and consistency in servicing families has greatly improved.” Jim Tomasello, Gardner Funeral home Runnemede, NJ |
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| “The
support in all facets of our business has been beyond our expectations.
Graystone has helped with personnel, competitive pricing and service
delivery issues. All of the help has had a profound impact on our
financial performance.” Karen Burton-Horstman, CPA, Burton Funeral home Erie, PA |
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| “Graystone has developed a logical system that keeps the client family in the forefront all the way through the funeral process. The client family remains the central focus. The system comes with a set of metrics so that we can measure progress-not touchy feely stuff. Graystone is not an outsider. They are part of our business.” Duffy Swan, French Mortuary Albuquerque, New Mexico |
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| “Graystone has developed a set of tools that helps us hold our staff accountable for their actions. This enables us to give our staff objective feedback based on accurate data.” Porter Loring III, Porter Loring Mortuary San Antonio, TX |
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