Organizational Development

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Whether your need is for better strategies for employee hiring and

retention, or your focus is on training, motivation and professional

development, Graystone Associates will work with you to devise the

best methods of addressing personnel concerns.

"Graystone has helped us pull all of our best practices together in a turn key solution for Bunker's. We now have the business element and customer satisfaction elements tied together and are making them work together. "
Bryan Bunker, Chief Financial Officer
Bunker Family Funeral Homes
Mesa, AZ

Family Business Issues- Common Ground Initiatives		Graystone facilitates discussions among family members, owners and/or employees to solve problems and resolve issues. Create a common ground and cohesiveness for family or owner leadership groups Facilitate succession-planning Optimize one-voice leadership at the firm
Employee Surveys		Graystone conducts confidential and easy-to-administer employee surveys that assess such issues as morale, loyalty and productivity. The surveys also encourage management and employees to focus on opportunities for improvement.
Employee Competency Assessment and Job Match		Graystone will improve hiring effectiveness and increase employee job satisfaction through the use of a highly regarded assessment tool to measure and match competencies of applicants and existing employees.
Hiring, Selection and Promotion		Graystone offers a standardized system to interview, evaluate and hire the best candidates. Create a comprehensive profile for each position Reduce costly hiring and promotion mistakes Insure highest quality staff
Position Descriptions: Successfully Targeting Job Results		Graystone has a proven method for creating tailored position descriptions for all staff jobs at your firm. Define the key result areas Outline the critical tasks which must be completed to achieve results Clarify the key success indicators used to evaluate performance
Employee Recognition		We can work with you to define and establish programs to recognize and reward employees for their achievements and accomplishments.
Team Building		We help work groups come together as a team around a common set of goals. We incorporate confidential surveys and interviews to set an agenda and facilitate team meetings. Our systematic team building process successfully improves communication, trust and problem-solving skills, and fosters effective team leadership.
Employee Incentive Plans		Utilizing client family satisfaction surveys and financial measures as foundations for employee reward, Graystone develops effective staff incentive and compensation systems. We can show you how to use your personnel budget efficiently while you see positive results, including higher motivation and performance in key areas.
Performance Management		Graystone supplies a system for managing behavior and reviewing and ranking employee performance. Our system will not only produce managers who are better coaches and trainers, it will also fulfill employee needs for frequent feedback.
Web Based 360 Degree Management Feedback		We apply an objective management appraisal method, which is completed not only by the manager, but by a supervisor, peers, and employees. This method includes an explanation for the current level of performance and identifies areas that need improvement.
CEO Feedback Instrument		In many companies, CEOs never receive feedback on performance. Graystone's instrument and methods enable boards of directors, key family members or stockholders to provide constructive feedback to the leader. Trigger ongoing improvement in the CEO so that performance improvement becomes top-down-driven Facilitate constructive dialogue
One-On-One Coaching		Graystone offers face-to-face and telephone coaching to executives and key staff members. We use practical techniques to help individuals refine and change their methods to manage and lead more effectively.
Exit Interviews		Graystone provides a method of obtaining valuable information from employees who are leaving the firm. We identify issues and trends; results can assist you in defining future competency requirements for the position.